At InkSpire Imprints LLP, we are committed to ensuring your satisfaction with our products and services. If you are not entirely satisfied with your purchase, we offer a comprehensive refunds policy outlined below:
Refunds are available for eligible products purchased directly from InkSpire Imprints LLP.
To be eligible for a refund, the item must be returned in its original condition, undamaged, and unused.
Refunds may only be requested within 7 days of the purchase date. After this period, refunds may not be processed.
Certain items may not be eligible for refunds, including:
Digital downloads or electronic products.
Customized or personalized items.
Products purchased from third-party sellers or retailers.
To request a refund, please contact our customer service team at [email protected] and provide your order details.
Our customer service team will review your request and determine eligibility for a refund based on our refund policy.
If your request is approved, you will be provided with instructions on how to return the item(s) for a refund.
Once we receive the returned item(s) and verify their condition, we will initiate the refund process.
Refunds will be issued to the original payment method used for the purchase.
Shipping costs associated with the original purchase are non-refundable.
If the return is due to an error on our part or a defective product, we will cover the return shipping costs.
Please allow 7 business days for your refund to be processed once the returned item(s) have been received and inspected.
Refunds may take additional time to reflect in your account depending on your financial institution.
If you receive a damaged or defective item, please contact our customer service team immediately.
We may request photographic evidence of the damage or defect to expedite the resolution process.
Depending on the circumstances, we may offer a replacement, exchange, or refund for the damaged or defective item.
If you have any questions or concerns regarding refunds, please don’t hesitate to contact our customer service team for assistance.
We are here to ensure that your refund experience is smooth and satisfactory.
Thank you for choosing InkSpire Imprints LLP. We value your feedback and strive to provide excellent customer service.
Last updated: 24th May 2024